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Home > Bulletin > Return Policy

Return Policy

 

If you are not 100% satisfied with your purchase, you may return your item to us in 30 days from the receipt of the parcel to get a full refund .

 

You need to be in charge of the return shipping fee except for the quality problem. Please contact us before returning an item. 

 

 

What else?

 

 

1. You may return your purchase to us up to 30 days from the receipt date.

 

 

2. Products must be in marketable condition and in the original box and/or packaging.

 

  

3. Once we receive your returned parcel, it will be checked by our fulfillment center (usually within 72 hours of receipt).

 

Your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 7 days.

 

4. Please contact us to avoid any delays in processing your refund.

 

 

 

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CONTACT US

When is live customer service available?

Our Client Services associates are available between 9am and 6pm (GMT + 8), Monday to Saturday.

When it’s offline, please leave us a message, we will reply you asap.

Online Chat :https://lc.chat/now/10457137/

Can I email my questions or concerns?

Email : Gogoalshops@hotmail.com

Whatsapp: +852 67022494